Is Your Website Truly Accessible? Here’s Why That Matters More Than Ever

Accessibility Isn’t Just About Compliance. It’s About Inclusion

For financial institutions, accessibility is more than a legal requirement. It’s a reflection of your values.


When someone visits your website, they expect the same level of service they’d receive in your branch: easy to navigate, clear to understand, and inclusive of everyone. However, if your site isn’t ADA accessible, you may unintentionally create barriers for people with visual, auditory, motor, or cognitive impairments.


And those barriers have real consequences—from missed opportunities with account holders to legal risk that could impact your brand reputation.


Why Accessibility Matters for Banks and Credit Unions

The digital experience is the user experience. If someone can’t navigate your site with a screen reader, can’t access forms without a mouse, or struggles to read low-contrast text, they may give up entirely, or worse, file a lawsuit.


The Americans with Disabilities Act (ADA) applies to digital platforms. The latest Web Content Accessibility Guidelines (WCAG 2.2) provide clear, evolving standards for compliance.


Still unsure if your site meets the mark? We created a quick, easy-to-use ADA Accessibility Checklist to help you find out.


Take the 2-Minute ADA Website Test.

Use our free checklist to review:

  • Visual clarity and color contrast

  • Keyboard and screen reader navigation

  • Mobile and touch accessibility

  • Structural compliance, like headings, labels, and alt text

  • General best practices like having an Accessibility Statement and an issue reporting process

What If You Find Gaps?

If you answered “no” to even one item on the checklist, it’s time to take action. Accessibility gaps can lead to:

  • Expensive legal action

  • Poor user experiences

  • Lost trust in your brand

  • Decreased search engine rankings (yes, accessibility affects SEO!)

Here’s the good news: fixing these issues doesn’t mean compromising on design. It means putting your users first and building a digital presence that’s modern, intuitive, and inclusive.


We’re Here to Help You Get There

At OMNICOMMANDER, we’ve partnered with hundreds of financial institutions to create websites that are both beautiful and accessible, meeting WCAG standards while maintaining brand integrity and user experience.


Need a full audit or want a second opinion on your current site?


Accessibility isn’t optional. It’s essential. Let’s make sure your bank or credit union website is welcoming to everyone.