WCAG 2.2 & ADA Accessibility: What Credit Unions and Banks Must Know in 2026

Accessibility is no longer a “nice to have.” In 2026, it’s a legal, ethical, and strategic requirement.

What Is WCAG 2.2?

WCAG (Web Content Accessibility Guidelines) 2.2 builds on previous standards and introduces new requirements focused on usability, navigation, and interaction, particularly for users with cognitive and motor impairments.

For financial institutions, this matters more than ever.

Why Financial Institutions Are at Higher Risk

Banks and credit unions are public-facing, highly regulated organizations. That makes their websites prime targets for accessibility complaints and lawsuits.

In recent years, ADA-related web lawsuits have surged, and financial institutions are not exempt. Compliance isn’t just about avoiding risk.

Accessibility Improves Everyone’s Experience

An accessible website:

  • Is easier to navigate

  • Performs better on mobile

  • Improves SEO rankings

  • Reduces friction in applications

  • Builds trust with all users

Accessibility and usability go hand in hand.

Common ADA Issues We See

  • Poor color contrast

  • Missing alt text

  • Keyboard navigation failures

  • Inaccessible forms and buttons

  • Improper heading structure

  • PDFs that screen readers can’t read

These issues don’t just affect users with disabilities, but they frustrate everyone.

Built-In vs. Bolted-On Accessibility

One of the biggest mistakes institutions make is trying to “fix” accessibility after launch. True ADA accessibility must be built into:

  • Design

  • Development

  • Content

  • Ongoing maintenance

In 2026, accessibility is not a one-time task. Accessibility is an ongoing responsibility.

The Bottom Line

Accessible websites protect your institution, improve performance, and reflect your commitment to serving everyone in your community.

Having an accessible website isn’t just about meeting standards. It’s about doing the right thing.

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