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STREAMLINE

YOUR PROCESS

Lehigh Valley Educators Credit Union needed a way to better manage their foot traffic. They had great interactions with their members, but walk-ins created uncertainty about staffing needs or wait times.

The Numbers

Within their FIRST YEAR, they experienced:

ALMOST 2,600
scheduled appointments

1,861 HOURS
of pre-planned time with the credit union's team

REDUCED NO-SHOWS
to only 14% between 2022 - 2023

Our Appointment Scheduler

LVECU used TIMECOMMANDER to:

  • Customize scheduling options for different appointment types

  • Sync team members' availability to avoid double bookings

  • Reduce no-shows and cancellations with automated email and SMS alerts

ELEVATE YOUR MEMBER EXPERIENCE

Don't miss out on the opportunity to revolutionize your credit union's member service with TIMECOMMANDER. Join the ranks of successful credit unions like Lehigh Valley Educators Credit Union, who have seen incredible results in their first year.

TIMECOMMANDER is a fully integrated, branded appointment scheduling tool built for financial institutions

 
 

Choose the future of
Success

“OMNICOMMANDER made the process easy and streamlined. Our custom website took a little under 6 months to complete. We are able to have control over every link, menu, and image throughout the entire site. CASHCOMMANDER allows us to see where our members are searching for ATMs/Branches, without showing other institutions that members aren't able to use. TIMECOMMANDER is such an easy scheduler, and again, we are able to control absolutely everything to have a truly customized experience. We are so happy with the final result of all of their hard work!

Huge shout-out to the entire team at OMNICOMMANDER! You all are amazing!”

—Advantage One Credit Union