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Transcript for Video

1 00:00:09, 370 --> 00:00:15, 260 [Eric] hey everyone Eric Isham Founder and CEO and I am here with Jessica Moss one of 2 00:00:15, 260 --> 00:00:19, 220 the Blind QA Specialists at OMNICOMMANDER and Jessica I wanted to talk a 3 00:00:19, 220 --> 00:00:26, 300 little bit today about your experiences growing up you were born blind and I'd 4 00:00:26, 300 --> 00:00:31, 069 like to tell our audience a little bit today how you grew up learning how to 5 00:00:31, 069 --> 00:00:34, 129 use assistive technology starting off with learning how to read Braille 6 00:00:34, 129 --> 00:00:40, 879 [Jessica] well the Braille reading I started out learning actually in preschool and my 7 00:00:40, 879 --> 00:00:45, 980 preschool teacher would show me different rules and letters and what they 8 00:00:45, 980 --> 00:00:49, 160 felt like which keys I was supposed to press to Braille them and then I had to 9 00:00:49, 160 --> 00:00:53, 510 just Braille rows of them and things of that nature until I eventually made it 10 00:00:53, 510 --> 00:00:57, 739 through the whole alphabet and then by the time I got into kindergarten through 11 00:00:57, 739 --> 00:01:03, 190 2nd grade I started learning how to put those together and form words and 12 00:01:03, 190 --> 00:01:08, 030 Braille contractions and things of that nature which could kind of take a while 13 00:01:08, 030 --> 00:01:14, 330 to learn but you just kind of had to stick with it and and then by the 14 00:01:14, 330 --> 00:01:19, 550 time I got into 3rd grade I was learning to use computers and we used a really 15 00:01:19, 550 --> 00:01:26, 480 old apple 2e I think it was that came with the echo device or you had to 16 00:01:26, 480 --> 00:01:33, 320 purchase it separately rather and I really didn't know how to fully 17 00:01:33, 320 --> 00:01:38, 150 appreciate some of it at the time because the teacher we had was one that 18 00:01:38, 150 --> 00:01:43, 280 looking back on it I'm really grateful that I had her because she would make 19 00:01:43, 280 --> 00:01:46, 550 you do one lesson and do it over and over and over again until you finally 20 00:01:46, 550 --> 00:01:52, 100 passed it [Eric] wow now you had told me a pretty funny story previously that one 21 00:01:52, 100 --> 00:01:54, 890 of your earlier jobs you actually worked at Pizza Hut you were answering the 22 00:01:54, 890 --> 00:01:59, 960 phone calls and people were given their order and then they had to find out what 23 00:01:59, 960 --> 00:02:05, 780 the address was and the machine you were using was old DOS based software right 24 00:02:05, 780 --> 00:02:09, 160 [Jessica] it was [Eric] and you're trying to integrate that with your assistive technology 25 00:02:09, 160 --> 00:02:13, 370 [Jessica] essentially and they also used a very old speech 26 00:02:13, 370 --> 00:02:18, 260 synthesizer called deck talk that was pain in the butt to understand so it was 27 00:02:18, 260 --> 00:02:23, 420 slow it was difficult to understand especially with background noise you had 28 00:02:23, 420 --> 00:02:28, 460 to wait for it to be caught up before you could essentially do anything else 29 00:02:28, 460 --> 00:02:31, 850 with it and meanwhile you got irate customers on the phone because they 30 00:02:31, 850 --> 00:02:36, 080 think that you're not moving fast enough or they can't make up their mind about 31 00:02:36, 080 --> 00:02:41, 300 what they want to eat so they changed their order and midstream and it was a 32 00:02:41, 300 --> 00:02:48, 050 very complex f1 f2 etc to get through the menus and then it's big 33 00:02:48, 050 --> 00:02:53, 300 ABCD list of anything from what toppings you want on your pizza to what kind of 34 00:02:53, 300 --> 00:02:57, 370 crust you wanted everything was like that and it just was very cumbersome 35 00:02:57, 370 --> 00:03:03, 050 rumor is today they finally done away with that and things are a little more 36 00:03:03, 050 --> 00:03:06, 440 up-to-date than they were when I worked there ten plus years ago [Eric] well let's hope 37 00:03:06, 440 --> 00:03:09, 950 so so you know when you speak about that and the difficulties that you were 38 00:03:09, 950 --> 00:03:14, 960 having utilizing that software it kind of brings home just how important the 39 00:03:14, 960 --> 00:03:19, 190 work that you and I are doing here at OMNICOMMANDER to build websites that 40 00:03:19, 190 --> 00:03:25, 160 have a not only a gorgeous graphical design but a user interface that people 41 00:03:25, 160 --> 00:03:29, 870 of multiple different abilities can use and that's that's one of the things that 42 00:03:29, 870 --> 00:03:33, 430 it's stories like that that for me it just it brings everything to a 43 00:03:33, 430 --> 00:03:37, 970 realization that there are folks out there today that are having an 44 00:03:37, 970 --> 00:03:43, 130 incredible difficult time consuming you know what uh what a credit unions rates 45 00:03:43, 130 --> 00:03:46, 160 are or if they're trying to buy plane tickets or if they're trying to download 46 00:03:46, 160 --> 00:03:51, 650 music and you know what OMNICOMMANDER is doing is our small part to ensure 47 00:03:51, 650 --> 00:03:59, 240 that accessibility exists for every website [Jessica] certainly [Eric] we do and again Jessica Moss 48 00:03:59, 240 --> 00:04:03, 500 wanted to thank you thank you for sharing that story with everybody here 49 00:04:03, 500 --> 00:04:07, 160 if you want to learn more about Jessica Moss' journey or about what we're 50 00:04:07, 160 --> 00:04:10, 940 doing an OMNICOMMANDER for assistive technology please check us out at OMNICOMMANDER 51 00:04:10, 940 --> 00:04:13, 100 .com thanks



ADA Compliance

OMNICOMMANDER specializes in ADA compliant web design with a passion for increasing public understanding of accessibility and accessible technology. OMNICOMMANDER has two blind employees, Aaron Hale & Jessica Moss, that review all websites prior to going live in order to ensure accessibility. OMNICOMMANDER is actively working to pioneer a more accessible internet one website at a time. It is our hope that the internet can be accessible to anyone and everyone, regardless of the manner in which information is obtained, whether it is seen with the eyes, heard through the ears, or felt through the fingers.

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Dade County Federal Credit Union

OMNICOMMANDER is a true pleasure to work with and have been a great resource for us to use!

InFirst Federal Credit Union

We love the new site! We are getting great feedback from members and employees of InFirst Federal Credit Union.

Jackson County Teachers Credit Union

So proud of our new website, it looks AWESOME!! Eric and his team are just fabulous!

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